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Due to COVID 19, Customer Service will be available on chat and email.

how to order

Ordering from PetCareClub.com is simple and easy. We offer two ways of placing an order :

Ordering Online:

Ordering from us is a simple and straightforward process. Our website is easy to navigate, which facilitate the ordering process. Just log in to the site, browse the product categories, select the products you want to order, and place them in your shopping cart by clicking the ‘Add’ button.

For adding more products, click the ‘Continue Shopping’ button. When you are done with adding all the items, enter the coupon code (if any) in the coupon box. Then click on the ‘Apply Coupon’ button to avail the coupon code discount.

Click on the ‘Place Your Order’ button and it will redirect you to the Sign-in Page. An existing customer needs to enter his/her email address and password and then click on ‘Sign In’. This will take you to a secure page where you can fill in your order details, payment details, and address details.

New customers who do not have an account will be directed to the new accounts page where they can fill in their details. Once the account has been successfully created, payment details can be provided, and the process is completed by clicking on the ‘Buy Now’ button.

On completing the process successfully, you will see a message showing your Customer Number, Order Number, and Payment Details. You will also get an order confirmation email from us.

If you are unable to place your order, please send us an email or call us on our toll-free number for assistance.

Email: contact@PetCareClub.com

Toll Free Number: 1-800-304-1918, Mon-Sat, 9AM to 6PM CST

Our customer care service team will be happy to assist you in placing your order.

Ordering on call:

The simplest way to place an order is by calling us on our toll-free number 1-800-304-1918, Mon-Sat, 9AM to 6PM CST. Our customer care service team will assist you with further procedure(s) of placing your order.

Money Back Guarantee:

We provide “MONEY BACK GUARANTEE” on all your purchases.